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Scam Alert: Fairbanks residents get text messages pretending to be Alaska USA credit union

Published: Oct. 23, 2020 at 5:10 PM AKDT
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FAIRBANKS, Alaska (KTVF) - Residents in Fairbanks received mysterious text messages this week. The texts claimed they were from the bank Alaska USA and were sent from t.shumway@myfairpoint.net. The text read “Alaska USA FCU Account Access is Disabled”, followed by instructions to visit a link included in the message.

Dan McCue, Senior Vice President of Corporate Affairs for Alaska USA, recommended not responding to the messages, “These text messages are a phishing attempt to gain more personal identifiable information regarding your personal credit union or bank account. If you receive these messages, please do not respond, and block the caller from receiving any further text messages from this individual. This type of phishing for personal information via text messages is becoming more prevalent, protect your account information by never giving personal identifiable information over the phone or by text, especially if you did not originate the call or the text”, said McCue.

The Federal Trade Commission has information on their website about protecting yourself from phishing scams and how to potentially recognize when someone is attempting to get information from you fraudulently.

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. They may

  • say they’ve noticed some suspicious activity or log-in attempts
  • claim there’s a problem with your account or your payment information
  • say you must confirm some personal information
  • include a fake invoice
  • want you to click on a link to make a payment
  • say you’re eligible to register for a government refund
  • offer a coupon for free stuff

It also goes into detail on what to do and who to contact if you believe an email or a text message is a phishing scam.

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