Consumer Protection Week continued: debt collections and auto issues

Published: Mar. 10, 2022 at 5:18 PM AKST
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FAIRBANKS, Alaska (KTVF) - As we continue to cover Consumer Protection Week, Alaska Attorney General, Treg Taylor offers more advice for fellow Alaskans on two very important topics: debt collections and auto issues.

Debt is an ongoing issue that no one likes to talk about, but it is not uncommon here in the United States, and that includes Alaska.

Under federal and state debt collection laws, debt collectors cannot harass or threaten consumers,

This includes the use of profanity, as well as contacting them between 9 p.m. and 8 a.m. unless the consumer has agreed otherwise.

A press release from the Alaska Department of Law emphasizes the best way to avoid debt collectors altogether is to make timely payments on what’s owed.

“No one deserves to be harassed or threatened. There are many legitimate means for debt collectors to work, and most debt collection agencies follow the law,” Taylor said. “Fortunately, the law protects consumers against the rogue actors who resort to illegal tactics.”

The department of law also reminds Alaskans about the dos and don’ts of purchasing a car.

With used car prices at an all-time high, Assistant Attorney General of Alaska, John Haley encourages people to look into a car’s history on Carfax since certain auto dealers don’t always provide detailed information.

Some cars may have previously been in accidents or even been totaled, causing them to be more expensive to fix than they are to buy.

Haley adds, “When you’re going to buy a car, particularly used cars, it’s always a good idea, especially if you don’t know a lot about cars yourself, to consider having an independent mechanic inspect the car before you purchase it, because the car may not be in as great a condition as you might initially think just by looking at it on the outside.”

To learn more about consumer protection, please visit the State of Alaska’s Department of Law website here and here.

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